NEWS

SILA Phone Lines

Dear Valued Client, Please be noted that we are experiencing issues with our phone lines currently. For any urgent enquiries, please dial either of the two following numbers and you will be transferred accordingly. Ph: 07 3908 1690 Ph: 1300 084 846 Kind Regards, SILA Customer Service

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SYSTEM UPGRADES & MAINTENANCE: OFFICES WILL BE CLOSED ON THE 7TH DECEMBER 2018

Dear Clients, Please be noted that from 11:30am on the 7th December 2018 our offices will be closed due to system upgrades & maintenance. We apologise for any inconvenience this may cause. Kind Regards SILA Customer Service

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CONTAINER DETENTION DURING HOLIDAY PERIOD

Dear Valued Clients, The holiday season is upon us we thank you for your support over past year and hope that you and your family have a great Christmas and festive season. We take this opportunity to advise you of the terms that will apply to container collection and dehire over the upcoming Christmas / …

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SILA GLOBAL NEW ZEALAND OPENS FOR BUSINESS 1st December 2018

Dear Valued Client, On behalf of the SILA Global Pty Ltd Board I’m very pleased to advise the establishment of SILA Global NZ Limited a joint venture company between Total Logistics Company NZ and SILA Global Pty Ltd. Both companies were looking to grow business and meeting the requests of customers to provide synergy for …

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MUA Stop Work Notices

Dear Valued Client, Please note that there will be stop work meetings at Terminals around Australia next week due to the AGM for the MUA. Below is a list of the stoppages that we are currently aware of. We advise members to consult the respective CTO portals and 1-Stop messages to stay across any changes …

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SILA Brisbane Phone Landline – Update

Dear Valued Client, As you are aware, our Brisbane office was experiencing issues with their landline phones. Please note that all lines are now up and running again including direct landline numbers. For any questions or enquiries, please do not hesitate to call or email your representative. Kind Regards, SILA Customer Service

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Brisbane Phone Landline Outage

Dear Valued Client, This is to inform you that currently our Brisbane office is experiencing an outage with their phone landline. We are working to resolve this issue and hope it will be up and running soon. In the meantime, for any urgent enquiries, please do not hesistate to send an email to your representative. …

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DP World Australia (Port Botany) Industrial Action

Dear Valued Clients, We have received advice that DP World Port Botany operations did not operate overnight with the latest update being that 1100 slots have been cancelled. An official DP World customer notices advises the following: “An employee at the DP World Australia Port Botany Terminal was terminated on Tuesday for breach of contract. …

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AMENDED INFRASTRUCTURE ACCESS CHARGE DP WORLD AUSTRALIA’S WEST SWANSON TERMINAL(MELBOURNE) FROM 1 JANUARY 2019

Dear Valued Client, Please be advised that from 1 January 2019, DP World Australia will be increasing the Infrastructure Access Charge at West Swanson Terminal (Melbourne) for road and rail operators, and will also be adjusting a number of ancillary charges. The infrastructure access charge will be approximately $90.00 per container (exclusive of GST) and …

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Australian Trusted Trader (ATT) program

INTERNATIONAL trade is always transforming with the globalisation of supply chains, emerging trends and new technologies. Australia is responding to these changes and, in many ways, leading the way for businesses to achieve a competitive edge on the world stage. One of the significant initiatives of late is the Australian Trusted Trader (ATT) program, which …

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