NEWS

SILA Holiday Trading Hours

Dear Valued Client, Please be noted of our holiday period trading hours as below: Monday 24th December – Office closes 1pm  /  12pm Brisbane time Tuesday 25th December – Office Closed Wednesday 26th December – Office Closed Monday 31st December – Office closes 1pm  /  12pm Brisbane time Tuesday 1st January – Office Closed Kind Regards, SILA Customer Service

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Amended Infrastructure Access Charge at Port Botany (DP World – Sydney) – 1st January 2019

Dear Valued Client, Please be advised that DP World Australia will be increasing the Infrastructure Access Charge at their Port Botany Terminal (Sydney) for road and rail operators, and will also be adjusting a number of ancillary charges. The infrastructure access charge will be $69.80 per container (exclusive of GST) and will apply to all full containers …

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Increased Infrastructure Access Charge at Fisherman’s Island (DP World – Brisbane) -1st January 2019

Dear Valued Client, Please be advised that DP World Australia will be increasing the Infrastructure Access Charge at our Fisherman Islands Terminal (Brisbane) for road and rail operators, and will also be adjusting a number of ancillary charges. The infrastructure access charge will be $70.15 per container (exclusive of GST) and will apply to all …

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SILA Phone Lines

Dear Valued Client, Please be noted that we are experiencing issues with our phone lines currently. For any urgent enquiries, please dial either of the two following numbers and you will be transferred accordingly. Ph: 07 3908 1690 Ph: 1300 084 846 Kind Regards, SILA Customer Service

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SYSTEM UPGRADES & MAINTENANCE: OFFICES WILL BE CLOSED ON THE 7TH DECEMBER 2018

Dear Clients, Please be noted that from 11:30am on the 7th December 2018 our offices will be closed due to system upgrades & maintenance. We apologise for any inconvenience this may cause. Kind Regards SILA Customer Service

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CONTAINER DETENTION DURING HOLIDAY PERIOD

Dear Valued Clients, The holiday season is upon us we thank you for your support over past year and hope that you and your family have a great Christmas and festive season. We take this opportunity to advise you of the terms that will apply to container collection and dehire over the upcoming Christmas / …

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SILA GLOBAL NEW ZEALAND OPENS FOR BUSINESS 1st December 2018

Dear Valued Client, On behalf of the SILA Global Pty Ltd Board I’m very pleased to advise the establishment of SILA Global NZ Limited a joint venture company between Total Logistics Company NZ and SILA Global Pty Ltd. Both companies were looking to grow business and meeting the requests of customers to provide synergy for …

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MUA Stop Work Notices

Dear Valued Client, Please note that there will be stop work meetings at Terminals around Australia next week due to the AGM for the MUA. Below is a list of the stoppages that we are currently aware of. We advise members to consult the respective CTO portals and 1-Stop messages to stay across any changes …

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SILA Brisbane Phone Landline – Update

Dear Valued Client, As you are aware, our Brisbane office was experiencing issues with their landline phones. Please note that all lines are now up and running again including direct landline numbers. For any questions or enquiries, please do not hesitate to call or email your representative. Kind Regards, SILA Customer Service

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Brisbane Phone Landline Outage

Dear Valued Client, This is to inform you that currently our Brisbane office is experiencing an outage with their phone landline. We are working to resolve this issue and hope it will be up and running soon. In the meantime, for any urgent enquiries, please do not hesistate to send an email to your representative. …

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